On the plan
Answers at any hour, people when it matters
Auto-replies and flows handle the common questions. An AI assistant answers from what you taught it, and hands the conversation to a person with a short summary.
- A flow you built
- The AI assistant
- Auto-reply rules
- Your team
Auto-replies
Rules that answer by keyword, and understand common Arabic spellings of the same word.
Flows
Steps you draw: ask, wait for a reply, branch, tag, assign.
An assistant that knows your business
It answers from your pages and documents only, and says so when it does not know.
A clean handover
When a person is needed, the conversation moves to your team with a summary of what happened.
Questions
Will the assistant invent answers?
It answers only from the knowledge you give it. When the answer is not there, it hands over to your team.
Can I turn it off for one conversation?
Yes. Taking over a conversation stops automation there until you hand it back.
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