Everything your team needs to talk to customers
Customers write on WhatsApp, Instagram, Messenger, email or SMS. Hena brings every message to one place, helps your team answer fast, and shows what works.
- 1
A customer writes
On any channel you connected.
- 2
It lands in one inbox
With the customer's name and the channel it came from.
- 3
Your team answers
Assigned to one person, with notes and saved replies.
- 4
You see what works
Reply speed and results by channel and by person.
Look closer
- In the first releaseTeam inboxEvery conversation from every channel in one list. Each one has an owner, so nobody answers twice and nobody is forgotten.See how it works
- In the first releaseTemplatesWrite a template with a live preview, send it to Meta for review, and follow its verdict, category and quality without leaving Hena.See how it works
- Right after launchCampaignsChoose who receives a message, check every rule before it leaves, and see the cost first. One campaign can use the channel each customer prefers.See how it works
- On the planAutomation and AIAuto-replies and flows handle the common questions. An AI assistant answers from what you taught it, and hands the conversation to a person with a short summary.See how it works
- Right after launchReportsReply speed against the target you set, conversations by channel, each person's workload, and what Meta charges, in one place.See how it works
Be one of the first businesses on Hena
Create an account now and we will invite you to each channel as it opens.