Right after launch
See what is working
Reply speed against the target you set, conversations by channel, each person's workload, and what Meta charges, in one place.
Reply speed
The share of customers answered on time, against the target you promise.
By channel
Where conversations come from, and which channel replies fastest.
By person
Who handles how many conversations, and how fast.
Meta spend
What Meta charged for your WhatsApp messages, from Meta's own pricing data.
Questions
Where do the numbers come from?
From the messages and statuses Hena records. Meta spend comes from the pricing Meta sends with each message status.
Be one of the first businesses on Hena
Create an account now and we will invite you to each channel as it opens.